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What You Agree To When You Use dbt678

Using dbt678 means you accept the terms set out here — including how your account is held, what's permitted under your local law, and how we handle disputes.

Account eligibility by regionBangladesh access conditionsbKash, Nagad, Rocket policy contextDispute and contact processData and retention terms
dbt678 What You Agree To When You Use dbt678
POLICY CONTACT PATHS

Reach Us on Legal or Account Matters

If you have a question about these terms, your account status, or a payment dispute involving bKash, Nagad, or Rocket, our support team handles those directly. Raise your query through the channel that suits you — we track every case with a reference number so nothing gets lost.

Live Chat Open the chat window inside your account dashboard. Quote your account ID and the transaction reference for any payment-related legal query.
Email Support Send policy or account queries to our support email. Include your registered mobile number and the nature of the legal concern for faster handling.
Account Help Centre The help section inside your account covers common policy questions — account closure, data requests, and wallet dispute steps are all documented there.
ACCOUNT SECURITY POLICY

How We Handle Your Data and Account Rights

Your account data — including wallet references from bKash, Nagad, and Rocket — is stored with encryption and is not shared with third parties outside the scope of payment processing or legal obligations. You have the right to request what data we hold, ask for corrections, or request account closure at any time through our support channel.

Data Retention

We retain account and transaction records for as long as required by applicable policy. Wallet transaction logs for bKash, Nagad, and Rocket are kept for dispute resolution purposes.

Cookie Use

We use session cookies to keep your account login active and to remember your preferences. No third-party advertising cookies are placed without disclosure in the cookie notice.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you suspect unauthorised access, contact support immediately with your registered mobile number.

Data Access Requests

To request a copy of your data or ask for corrections, contact support via live chat or email. We aim to respond to data requests within a reasonable timeframe.

Common Questions About Policy and Your Rights

These are the questions we get most often about account terms, data rights, and access conditions. If yours isn't here, our support team can answer it directly.

Eligibility depends on your local law and eligible region. We do not confirm this for you — it is your responsibility to check whether access is permitted where you are.

Yes. Contact our support team via live chat or email, quote your registered mobile number, and we will process your data access request in line with our retention policy.

Transaction records linked to bKash, Nagad, and Rocket are retained after account closure for dispute resolution and policy compliance purposes, for the period required.

Contact support with your transaction reference number and the wallet used — bKash, Nagad, or Rocket. We log every case and follow up with the relevant account team.

We may update terms at any time. Continued use of the platform after a change means you accept the revised terms. Major changes are flagged inside your account dashboard.

Submit a closure request through live chat or email support. Quote your account ID and registered mobile number. Account closure is processed after identity verification is confirmed.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.